Notice Help

Use Notice Help to understand renewal letters, requests for documents, denials, health plan letters, premium bills, and marketplace messages.

What this path checks

  • What is the deadline?
  • Who sent the notice?
  • What proof is requested?
  • What official channel is required?

CoveredNYC next step

Start with the screener, then gather documents and review with a licensed/certified person where permitted. Official eligibility, enrollment, and plan details must be verified through the proper program, marketplace, carrier, or authorized system.

Open the screener